You need to assign the genre "ringtone" in English, even if you're using a different language on your computer or your phone. During this time, your phone will automatically attempt to connect to the updated online Windows Phone Marketplace infrastructure, after which you should be able to continue using Marketplace. Your phone might have temporarily lost its Internet connection, or you might be trying to download an app that's too big to download over your phone's cellular data connection. On Start , flick left to the App list. Looking to open a Forex account?
Large Tiles provide more info, like the text of new messages or details on appointments. Small ones make it easy to tap and go. There's now double the accent colors to jazz up your phone—at least 20, from red and yellow to indigo and steel. The color you choose will show up on Start and all around your phone. Get transported to exotic locales with a gorgeous new lock screen image from Bing—each and every day.
To find out how much memory your phone has, on Start, flick left, tap Settings , and then tap About. For more information, contact your mobile operator. If your phone uses Windows Phone 7 software, it can't be updated to Windows Phone 8. See Which version of Windows Phone do I have?
To see which Windows Phone operating system OS version is currently installed on your phone, do the following:. Install the Zune software on your PC. You'll need this software to download the phone update. Make some room on your phone for the update. If necessary, remove a few unwanted apps or other large items. We'll need some room to download the software update, to save a backup of your existing phone software and settings, and possibly to sync media files from your phone to your computer.
In some cases, you might need to switch from a wireless Wi-Fi connection to a wired Ethernet connection. Or you might need to adjust your computer's firewall or proxy settings. Verify that your phone is set to the correct date and time. That'll help us determine which updates you need. When you connect your phone to a PC for the first time, the Zune software will automatically create a primary sync relationship between your phone and that computer.
Other computers you connect to after that will have a guest sync relationship with your phone. Your primary computer remembers your linked phone and all of its settings and history, so it's the only computer that will create a backup of your phone during the update process. That's why we recommend that you only use your primary computer to update your phone software. When an update is available, we'll notify you on your phone. After you see the notification, pick a convenient time to install the update on your phone.
The process can take up to an hour. If you miss the notification or don't have time to install the update, we'll remind you again in a few days. Connect your phone to your primary computer—the first one you connected your phone to—using the USB cable that came with your phone. If you're using a different computer than you normally use, please see some important information in the Notes below.
We might ask you to update the Zune software. If we do, just follow the on-screen instructions. Then restart the sync software. Make sure you keep your phone connected to your computer until you see a notification that the update is complete.
By default, your phone uses your cellular data connection to check for updates and notifies you when an update is found. To change the type of connection for future updates, do this: Although we notify you "over the air" via your phone's data connection when an update is available to download, we don't deliver the actual software update over the air.
You must connect your phone to your computer to download and install available updates. Windows Live ID is now called your Microsoft account. A Microsoft account is the email address and password you use to sign in to any of the following:. You can use any email address you want to create a Microsoft account. If you don't have one, we'll walk you through creating one when you sign in on your phone.
Or you can create one at account. If you already have a Microsoft account, you may already have contacts, messages, a calendar, and photos stored on it, and they'll all be automatically synced to your phone when you sign in. To reset your password or get a reminder, go to the Microsoft account password reset page.
When you create a Microsoft account, it will generally be associated with the country or region where you create the account. This locale will be the one you use to buy things from Marketplace, and once a locale has been associated with your Marketplace account, it can't be changed. Some of the features or services discussed in this article may not be available in your country or region. There are several ways to copy or sync files with your phone, depending on the type of file you're trying to sync, and where it's stored.
Here's how to sync multimedia files music, videos, pictures, and podcasts between your phone and your PC. If the Zune software is installed on your computer, the program will start automatically. If it isn't installed on your computer, see Install the Zune software section.
If this is the first time you've connected your phone to your PC, follow the instructions in the Zune software to name your phone and perform other setup tasks. Click a category Music , Videos , Pictures , or Podcasts , and browse until you find the item you want to sync with your phone such as a song, album, artist, playlist, genre, and so on.
In the Search box, enter what you're looking for for example, a song title or artist name. In the search results, click the desired item. To see information about what you're currently syncing, click the phone icon in the lower-left corner of the Zune software.
To see the specific media files that are on your phone, click one of the categories Music , Videos , Pictures , or Podcasts near the top of the Zune software.
At the bottom of the screen, look at the right-end of the storage indicator for example, "FREE 3. If you've changed the Zune software sync options to sync all your music, videos, pictures, and podcasts to your phone, you might find that you don't have enough free storage space on your phone to do other things such as take pictures, record videos, or download email and apps. To solve this problem, increase the amount of space on your phone reserved for doing these tasks.
The Zune software won't work on Windows RT. But you can get music on your phone using a Groove Music Pass, and you can use OneDrive to sync your documents. Zune software is a program for your PC that lets you sync music, videos, and pictures between your computer and your phone.
It also lets you install the latest performance and feature updates for your phone. In most cases, you'll be prompted to install the Zune software the first time you connect your phone to your computer.
If you aren't prompted to install the Zune software, click here to download it. There are different ways to get your contacts onto your Windows Phone, depending on where they're currently stored.
If you use Microsoft Outlook , you don't need to install the Outlook Hotmail Connector to transfer your contacts to your Microsoft account. If you have contacts stored on an old phone, you can usually import them to your new phone. How you do it depends on the kind of phone you had. If your old phone uses a SIM card, you can move it to your new phone to import your contacts.
Depending on your mobile operator, your phone might not have a SIM card. To figure out if you use a SIM card, remove the battery cover from the back of your phone and look for a card that looks like this:. When you import contacts from a SIM card, they're automatically synced to your Windows Live account on your phone. They won't be deleted from the SIM card. If you haven't set up a Windows Live account, your contacts are saved to the phone's memory. Tap More and then tap Settings. If the Import SIM contacts button appears dimmed, it either means that the import is already in progress or you don't have any contacts stored on your SIM card.
Contacts are not always stored on a SIM card. If you don't think all your contacts were imported, you might be able to get them on your new phone in other ways, such as from an email account or your PC. If your old phone doesn't use a SIM card, don't worry—you'll still be able to get your contacts from your old phone to your new one.
Different mobile operators have different ways of getting this done, so you'll need your mobile operator to help with the transfer. Check the company's website, call the support number, or visit a store for help. If your contacts are stored online as part of an Outlook.
When you set up a Facebook, Twitter, or LinkedIn account, the contacts will be imported, but you won't be able to edit or individually delete them on your phone. When you set up a Google email account on your phone, the contacts might not sync to your phone, depending on what version of the Windows Phone 7 software your phone has installed.
If your contacts are part of an online service that isn't fully compatible with Windows Phone, another option is to switch to Outlook. You can transfer your contacts, emails, even calendars to an Outlook.
You can use your own ringtones so you can match your jingle to your mood or match just the right tune to your contacts. Just make sure the audio file is:. To make any file that fits these criteria into a ringtone, all you have to do is assign it the genre of ringtone. If you have a PC, you'll use the Zune software. In the Genre list, click or type ringtone , then click OK. You need to assign the genre "ringtone" in English, even if you're using a different language on your computer or your phone.
It also allows you to suspend active downloads and resume downloads that have failed. Microsoft Download Manager is free and available for download now. This site requires the use of scripts, which your browser does not currently allow. See how to enable scripts. Windows Phone SDK 7. Choose the download you want. Microsoft recommends you install a download manager.
Manage all your internet downloads with this easy-to-use manager. It features a simple interface with many customizable options:. Download multiple files at one time Download large files quickly and reliably Suspend active downloads and resume downloads that have failed. Yes, install Microsoft Download Manager recommended No, thanks.
What happens if I don't install a download manager? Why should I install the Microsoft Download Manager? You may not be able to download multiple files at the same time. In this case, you will have to download the files individually. You would have the opportunity to download individual files on the "Thank you for downloading" page after completing your download.
Files larger than 1 GB may take much longer to download and might not download correctly.